[Solved] Case study

Assignment Prompt & Instructions

_**Brief Case Synopsis**_

**The writer has been hired by Aluminum Elements Corp. (disguised name of an actual company) as a manager in** **charge of customer service, logistics and some purchasing. In this position he reported directly to George. The writer** **noticed that there was almost no communication between the floor and the office employees. Management used** **different washrooms, separate lunchrooms, and was often perceived as demanding by shop floor personnel. The** **writer, by walking around, talking to floor employees, and showing interest in them managed to get the trust of the** **shop employees. Soon the author became a go-between for the office and shop employees. John, who often engaged in** **conflicts with George, was a crucial shop employee helping the writer reduce delivery order times from four to five** **weeks to less than one day in most cases. Both George and the author, recognizing the contribution John has made,** **decided to promote John to a management position. When George asked John if he is interested in attending a** **management skills seminar, John came into the writers office upset and ready to quit.**

answer the following 3 questions

1. _**What symptoms in this case suggest that something has gone wrong?**_
2. _**Explain the causes of these symptoms using your knowledge of self-concept and perceptions**_

_**concepts and theories. Analyze the case facts separately for each theory and refer to the**_

_**symptom(s) that the theory explains from the facts.**_
3. _**What would you recommend to the manager and company overall to improve the situation (reduce**_

_**or remove the symptoms) in the future? Provide recommendations for both immediate and longer-term actions.**_

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Bridging2WorldsCaseStudy.pdf](https://www.sweetstudy.com/files/bridging2worldscasestudy-pdf "Bridging2WorldsCaseStudy.pdf")