FAQ

The price is per word and depends on the service, your academic level and your deadline. Use the instant estimator on the homepage or the Pricing page to see a number before you start an order.

You get a confirmed price first. Work begins once you approve it and payment has been received.

Most urgent projects can start from 6 hours, depending on length and subject. Rush deadlines include a surcharge that you can see before you pay.

Yes. New students can use the welcome code in the announcement bar for 15 percent off a first order. Tutoring packages also lower your hourly rate.

Small clarifications are fine at any time. If the scope changes a lot, we will tell you how it affects the price and deadline before anything else happens.

Yes. We do not share your personal details or files with anyone outside the people working on your request, and you can ask us to delete your data at any time.

Log in to your student account to see orders, messages and payments in one place.

Once your price is confirmed we send a secure payment link. Contact support if you want to ask about other payment options.

A tutor with a degree in your field, matched to your subject and level. You can browse tutor profiles before you decide.

Yes. Every piece is written from scratch for you. We can provide an originality report on request.

Yes, when the work does not match your original instructions. Revisions have to be requested within the revision window stated on your order.

Tell us what is missing and your tutor will revise it. If the work still does not meet the brief, you can ask for a refund under our refund policy.

As a study aid and a model for your own learning. Always follow the academic integrity rules at your school, college or university. Our Academic Integrity page explains this in more detail.

Pick a tutor or a package, agree a time by message or phone, and meet online with screen sharing. Sessions can be recorded if you ask.

Yes. Browse the Tutors page, filter by subject and level, and send a booking request to the tutor you like.

Let us know at least 12 hours before the session and we will move it at no cost.

Yes, for study groups of up to five students working on the same course. Contact us and we will set a group rate.

Fill in the application on the Become a Tutor page. We review your degree, a short subject test and a writing sample, then arrange a short interview.

No. Tutors choose their own availability and take the sessions and orders that suit their schedule.

Yes. Most of our sessions are online, and tutors can adjust to your time zone.