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Gonzalo is attempting to open his car door using the auto-lock button on his keychain….

Gonzalo is attempting to open his car door using the auto-lock button on his keychain. He pushes the button twice, but his car door does not open. He continues to push the button...

Gonzalo is attempting to open his car door using the auto-lock button on his keychain. He pushes the button twice, but his car door does not open. He continues to push the button even though it is likely that the auto-lock feature has stopped working, and he knows that the key can open the door manually. This illustrates a(n)
a. functional fixedness
b. confirmation bias
c. heuristic
d. mental set

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