Excessive humility in a letter may signal to the reader that the writer has
a. exaggerated the product’s claims
b.
made exaggerated promises
c.
overworked the apology and underworked the solutions to the problem handled the claim with indifference
d. handled the claim with indifference
Excessive humility in a letter may signal to the reader that the writer has a….
Excessive humility in a letter may signal to the reader that the writer has