Question 91 pts When a counselor communicates with a client using e-mail: the counselor should never include anything that is confidential because it is unethical to do so. The client’s business e-mail address should never be used because employers often read the e-mail messages of their employees. The client should be told to avoid using e-mail to set or change appointment times because it is impossible to tell whether the counselor received the message that was sent. The client should be advised that e-mail messages can always be retrieved and that e-mail systems are not as secure as other means of communication. The counselor should never print out the e-mail messages because the client’s confidentiality would be compromised by the existence of paper copies.
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