pass the test. 1. In order to avoid UDAAP concerns during the servicing process O…

pass the test.
In order to avoid UDAAP concerns during the servicing process
A. Encourage compensation arrangements that create UDAAPs.
B. Avoid listening to consumers’ issues.
C. Impose penalties on a customer when he or she terminates.
D. Respond to consumers’ requests in a timely manner.
Which component of UDAAP contains the following elements: An act or practice.