Case study (2500 words)
Case Study
2500 Words
Lesson 01: Working With Human Service Organisations
Ozanne, E., & Rose, D. (2013). The changing context of human service practice. In The organisational context of human services practice (pp. 1-16). South Yarra, Vic.: Palgrave Macmillan.
Senior, B., & Loades, E. (2008). Best practice as skilled organisational work. In K. Jones, B. Cooper & H. Ferguson (Eds.), Best practice in social work (pp. 267-285). New York: Palgrave Macmillan. – SEMINAL
Silverman, E. (2014). Organizational awareness: A missing generalist social work competency. Social Work, 60(1), 93-95. doi:10.1093/sw/swu055.
Tutorial Activity Resource:
Australian Association of Social Workers. (2013, June 20). Practice standards 2013. Retrieved from
www.aasw.asn.au/document/item/4551
Lesson 02: Viewing Human Service Organisations
Garrow, E., & Hasenfeld, Y. (2010). Theoretical approaches to human service organizations. In Y. Hasenfeld (Ed.), Human services as complex organizations (2nd ed., pp. 33-57). Newbury Park, CA: Sage Publications.
Miles, D. (2011). Relationships, power and emotion in feminist organisations. Outskirts [Online Journal], 24. Retrieved from http://www.outskirts.arts.uwa.edu.au/volumes/volume-24/miles
Ozanne, E., & Rose, D. (2013). Theoretical perspectives on human service organisations. In The organisational context of human services practice (pp. 17-40). South Yarra, Vic.: Palgrave Macmillan.
Lesson 03: Viewing Recipients of Services
McLaughlin, H. (2009). “What’s in a name: ‘Client’, ‘patient’, ‘customer’, ‘consumer’, ‘expert by experience’, ‘service user’—what’s next?” British Journal of Social Work, 39, 1101-1117.
Ozanne, E., & Rose, D. (2013). Organisations and their clients. In The organisational context of human services practice (pp. 147-168). South Yarra, Vic.: Palgrave Macmillan.
Peter, D. (2020). Is the “unmotivated” client a myth? Reconstructing human service practices. Journal of Progressive Human Services, 31(3), 176-191. doi:10.1080/10428232.2019.1583006
Lesson 04: Viewing Human Service Workers
Moriarty, J., Baginsky, M., & Manthorpe, J. (2015). Literature review of roles and issues within the social work profession in England. London: King’s College London.
Ozanne, E., & Rose, D. (2013). The worker in human service organisations. In The organisational context of human services practice (pp. 169-200). South Yarra, Vic.: Palgrave Macmillan.
Lesson 05: Critical Practice With Human Service Organisations
Ozanne, E., & Rose, D. (2013). Setting organisational directions. In The organisational context of human services practice (pp. 64-96). South Yarra, Vic.: Palgrave Macmillan.
Donnellan, H., & Jack, G. (2014). Working in a satisfying climate. In The survival guide for newly qualified social workers: Hitting the ground running (2nd ed., pp. 200-217). London: Jessica Kingsley Publishers.
King Keenan, E., Sandoval, S., & Limone, C. (2019). Realizing the potential for leadership in social work. Journal of Social Work, 19(4), 485–503. https://doi.org/10.1177/1468017318766821
This isthe marking guide for Assignment 1.Feedback sheet
Criterion 1
Demonstrates understanding of (1) a relevant practice standard, (2) the political frame of viewing organisations as applied to the case study and (3) the relevance of a political frame in help social workers achieve the said standard.
Maximum score
25
Criterion 2
Demonstrates understanding of (1) a relevant practice standard, (2) two contrasting ways of viewing
recipients of services and (3) how a particular way of viewing recipients of services can help
social workers achieve the said standard.
Maximum score
25
Criterion 3
Demonstrates understanding of (1) a relevant practice standard, (2) two contrasting ways of viewing social/human service workers and (3) how a particular way of viewing human service workers help social workers achieve the standard.
Maximum score
25
Criterion 4
Demonstrates understanding of (1) a relevant practice standard, (2) issues relating to organisational culture and leadership and (3) an approach to social work practice in keeping with practice standards.
Maximum score
25
Tutor notes (Pls follow these guidelines)most important for this assignment
NO INTRO
NO CONCLUSION
Viewing the organisation
Look at the article -case study above through the political lenses (make sure political lenses is not related to government politics).
There are two group of staff
1-We have- Guard & Administrators – How they treated detainers – abusive, rough, criminals.
2- Health professionals- Nurses, Doctors -They have united in their team.
Helping treating people Human rights
Political framework (Not talking about Government politics) help us in see this.
Who got more power – GUARDS (They are not expertise but they have power)
First part – 500- The political frame helps us achieve the practice standard.
Choose an example from article that best illustrate two group of workers demonstrate.
Second part – 500- Recipients of service
Guards & administrators – How did guard view
People seeking asylum like criminals, punching them, not allowing them to get health care
Theory we use labelism
identify with letters and Number
Health professionals- How view them
Human being &Human rights
Patients
Third part – 500- Guard view themselves
-Power, Gatekeepers, keeping Australia safe
-Law & enforces
Health professionals-View
Advocates, Allies
FROM THE ARTICLE EITHER DIRECT QUOTE -AS EXAMPLE include in your assignment with reference
Fourth part-500
Fifth part – 500
References (Pls use these references only)
Boehm, A., & Yoels, N. (2009). Effectiveness of welfare organizations: the contribution of leadership styles, staff cohesion, and worker empowerment.
The British Journal of Social Work
,
39
(7), 1360–1380.
Healy, K., et al. (2016) Transforming organisations and creative practice. InHessle, S.
Global social transformation and social action: The role of social workers
(pp. 161-195). Farnham, GB: Routledge.
Gardner, F. (2006). Working actively within the organisation. In
Working with human service organisations: creating connections for practice
(pp. 128–147). South Melbourne, Vic.: Oxford University Press.
McDonald, C., & Marston, G. (2006). Room to move? Professional discretion at the frontline of welfare-to-work.
Australian Journal of Social Issues
,
41
(2), 171–182.
Healy, K. (2004). Social workers in the new human services marketplace: Trends, challenges and responses.
Australian Social Work
,
57
(2), 103–114.
McDonald, C. (2006). Re-constructing service users. In
Challenging social work?: the institutional context of practice
(pp. 115–132). Houndmills, England?; New York: Palgrave Macmillan
Greener, I. (2010). Citizens, users or consumers: The voice of the public and its influence on improving performance. In P. Jas, G. Harvey, & K. Walshe (Eds.),
Connecting knowledge and performance in public services: From knowing to doing
(pp. 53–65). Cambridge: Cambridge University Press.
Cowden, S., & Singh, G. (2007). The ‘User’: Friend, foe or fetish?: A critical exploration of user involvement in health and social care.
Critical Social Policy
,
27
(1), 5–23.
Wallace, J., & Pease, B. (2011). Neoliberalism and Australian social work: Accommodation or resistance?
Journal of Social Work
,
11
(2), 132–142.
Santow, E. (2016, November 25). Human rights in action: the role of social workers in detention. Retrieved 27 August 2019, from Human rights in action: the role of social workers in detention.
Hasenfeld, Y., & Garrow, E. E. (2012). Nonprofit human-service organizations, social rights, and advocacy in a neoliberal welfare state.
The Social Service Review
,
86
(2), 295–322.
Attachments:
9560109_1_Working-with-Human-Service.docx
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