6. According to your text, which of the following is NOT a concern with problem identification? A. Perceptual defence B. Stakeholder framing C. Decisive leadership D. Mental models E. Interpersonal conflicts 7. Perceptual defence causes us to: A. defend the solutions we propose. B. defend those who agree with us when we identify a problem. C. defend the perception we have after making a decision D. block out bad news or information that threatens our self-concept. E.justify our actions to defend our position.
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